Honest Install - HOME THEATER, AUDIO/VIDEO & TV INSTALLATION

Super Service Award Winners: 2011, 2012, 2013 & 2014

Review Date: December 29, 2012

Overall	A
Price	B
Quality	A
Responsiveness	B
Punctuality	A
Professionalism	A

Company Name:	HONEST INSTALL
Categories:	Stereo & Home Theater Systems
Services Performed:	Yes
Work Completed Date:	December 27, 2012
Hire Again:	Yes
Approximate Cost:	$270.00
Home Build Year:

Description of Work:	We liked the way they installed a large screen television on the wall in the living room, that we had them come back to install the master bedroom TV on the wall also. It was a simplier installation. The installed the TV on the wall and ran wires down to the Uverse receiver (we didn't ask to put the wires in the wall since this is a rental).
Client Comments:	The team arrived on time (a little early, actually). The workmanship was excellent. They were done in well under an hour, start to finish. The team was very courteous and professional, and they helped explain some questions about the original install that we had thought of in the meantime.
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Review Date: December 13, 2012

Overall	A
Price	A
Quality	A
Responsiveness	A
Punctuality	A
Professionalism	A

Company Name:	HONEST INSTALL
Categories:	Home Automation Stereo & Home Theater Systems
Services Performed:	Yes
Work Completed Date:	November 27, 2012
Hire Again:	Yes
Approximate Cost:	$1,200.00
Home Build Year:	2003

Description of Work:	HI installed a flat panel 60" TV and a soundbar above our stone fireplace. They installed new 2 electrical outlets as well. All work was done in a professional timely manner. I waited 2 weeks to write this report to be sure everything was installed correctly and there were no problems. GREAT JOB GUYS!!! Couldn't be happier. Thanks
Client Comments:	Excellent. Arrived on time. Very professional. Cleaned up after completion. Would definitely use again.
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Review Date: December 04, 2012

Overall	C
Price	C
Quality	A
Responsiveness	D
Punctuality	F
Professionalism	D

Company Name:	HONEST INSTALL
Categories:	Stereo & Home Theater Systems
Services Performed:	Yes
Work Completed Date:	December 03, 2012
Hire Again:	No
Approximate Cost:	$350.00
Home Build Year:

Description of Work:	Honest install provided a mount for a 46 inch tv and mounted the tv above the mantle of a brick fireplace.
Client Comments:	I called and scheduled an appointment for Monday, 12/3/12 about a week before. I had no problems and I believe Chris is who I spoke with. He and I discussed the various mounts available and what would be best for the price. The mount was on sale for a pretty reasonable price, but the installation was going to be pretty expensive. Because I was having the TV installed (and didn't trust any of the big boxes to do it) for my parents at their house and I couldn't be there to do it, I went on here to find someone that could be trusted. On Sunday, 12/2/12, someone else called me to inform me that there was a conflict with this time and that they would need to change their install time to begin between 12:30 and 1pm. At this point, we agreed. The installers didn't arrive until 1:45. My expectations were probably unreasonable when I thought that they would arrive on-time after rescheduling a prior appointment, but I know that at least they could have called and said they were going to be 45 minutes late. They did not. The reason for the agitation stems from my father having a doctor's appointment that he had to be at in the afternoon and that the 45 minutes is what cost him his ability to make it. We tried to be flexible. No one called to apologize until after I called and left a complaint voice mail. When I received the call, no compensation was offered for the time and appointment lost. The work performed was very good and up to standard. The timeliness and professionalism were, in my opinion, not..
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Review Date: December 02, 2012

Overall	A
Price	A
Quality	A
Responsiveness	A
Punctuality	A
Professionalism	A

Company Name:	HONEST INSTALL
Categories:	Home Automation Stereo & Home Theater Systems
Services Performed:	Yes
Work Completed Date:	November 24, 2012
Hire Again:	Yes
Approximate Cost:	$1,200.00
Home Build Year:

Description of Work:	Magnificent job. Installed and wired both big screens, provided wall and ceiling speakers, installed surround sound to my receiver, Harmony remote and programmed, well worth it and will use them again. Thank you Chris.
Client Comments:	Absolute a great job!
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Review Date: November 28, 2012

Overall	A
Price	A
Quality	A
Responsiveness	A
Punctuality	A
Professionalism	A

Company Name:	HONEST INSTALL
Categories:	Home Automation Stereo & Home Theater Systems
Services Performed:	Yes
Work Completed Date:	October 15, 2012
Hire Again:	Yes
Approximate Cost:	$280.00
Home Build Year:

Description of Work:	The guys did an EXCELLENT job mounting my wide screen tv and hiding all wires. Wonderful experience!!
Client Comments:	Everything went right. Just call them! :-)
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